FAQ

We offer professional dog waste removal and deodorizer services for both residential yards and commercial properties. Whether it’s a private backyard, apartment complex, HOA community, or public green space, we scoop all visible waste, take it with us, and leave the area clean, fresh, safe, and ready to enjoy.

You can sign up for our services by visiting our website and filling out the get quote form. Once completed, you’ll be contacted by our team with your monthly quote and potential start date. You can also give us a call or send a text anytime!

We require a debit or credit card on file to begin service. Your card will be automatically charged in advance on your billing day for the upcoming month’s service. You can add or update your card anytime within your account on our client portal. Your billing cycle starts on your service start date.

We offer weekly, biweekly, and one-time cleanups depending on your needs and location. Commercial properties can also arrange custom schedules.

No, you do not. We’ll work hard to keep you as a customer and will count on that hard work to keep your loyalty.

If it has been a while since your yard has been cleaned, there may be an extra charge for your first visit.

Our rates are the same no matter the size or breed of your dog.

Nope! If we have access to the property or yard, you don’t need to be there during your scheduled pickup.

Yes, we get along well with dogs; however, there are some cases when a dog will not allow us into the yard. If you know that your dog is not good with strangers, or it becomes apparent that your dog will not allow us to clean your yard, we ask that you restrain or confine your dog.

Yes, we will be there rain or shine. Although, in the event of severe weather, such as thunderstorms, high wind, or heavy snow, it may stop us from doing our job properly. You will be notified that service will be postponed. Weather permitting, we will make up any missed service during the same week. If this is not possible, service will be postponed to your next service date. If we know that heavy snow is coming, we may schedule service a day early, or later during the week, depending on how the snow falls.

If your clean up falls on New Year’s Day, Independence Day, Thanksgiving, or Christmas Day, we will try our best to move services to another day. If it is not possible, double duty will be performed on your next service date. All other major holidays are worked unless notified 2 weeks in advance.

We ask for the lawn to be maintained and not heavily overgrown and free of heavy leaves as we can only scoop what we see.

Yes, we do! We know our business depends on doing excellent work, and it's the quality of our service on which we stake our success. We're working very hard to make our name mean reliable, high-quality service. We strive to provide perfect service, but if there is ever a time when our service is not completely satisfactory, please let us know within 24 hours. We will make it right either by coming back to re-clean the yard FREE or by crediting your account.

Yes, we are licensed and fully insured.

To keep prices low, we schedule pickups based on geographic routes, like trash service. We cannot guarantee a specific day for weekly service, but we do our best to accommodate special one-time cleanups with advance notice.

Yes, we proudly serve Allentown, Bethlehem, Easton, and surrounding communities. Contact us to confirm if your address is within our coverage area.

Yes, we remove and dispose of all collected waste so you never have to deal with it. Your property is left clean, and your trash bins stay fresh.

Yes, we install and maintain pet waste stations for apartment complexes, HOAs, parks, and other public areas.